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Legal notice
1. Website Identification
This Legal Notice applies to the ecommerce website operating under the trading name:
theeasternloomx.shop
Website:
theeasternloomx.shop
Electronic customer-service and legal contact:
2. Purpose of the Website
theeasternloomx.shop operates as an online retail website through which customers may browse products, review product information, view prices, place orders, make payments using supported methods, arrange delivery, request returns and contact customer service.
3. Ecommerce Technology
The website operates using Shopify ecommerce technology.
Shopify provides ecommerce infrastructure and allows merchants to maintain Return, Privacy, Terms of Service, Shipping and Legal Notice policies.
Shopify's provision of technology does not make Shopify the merchant selling products through theeasternloomx.shop.
4. Customer and Legal Contact
For enquiries relating to:
- Products;
- Orders;
- Payments;
- Shipping;
- Returns;
- Refunds;
- Privacy;
- Complaints; or
- Legal matters,
customers may contact:
5. UK Ecommerce Disclosure Requirements
UK distance-selling guidance requires businesses to provide certain information to customers before a distance contract is formed, including the business name, contact details and address, along with information about products, pricing, delivery and cancellation rights.
The trading identity supplied for this website is:
theeasternloomx.shop
Electronic contact:
No geographic business address, Companies House registration number or VAT registration number has been fabricated in this notice.
Where any such information is legally applicable to the business, the genuine information must be displayed through the store's appropriate business and legal disclosures.
6. Product Information
We make reasonable efforts to present accurate product descriptions, specifications and images.
Minor differences may occur because of:
- Screen settings;
- Photography;
- Lighting;
- Device displays; or
- Ordinary manufacturing variations.
Nothing in this provision removes statutory rights where a product is materially misdescribed or faulty.
7. Pricing
Product prices are displayed through the website.
Customers are given an opportunity to review applicable pricing before completing checkout.
Any legally required compulsory charges will be presented in accordance with applicable requirements.
8. Shipping Charges
theeasternloomx.shop provides:
FREE STANDARD SHIPPING ON ALL ORDERS
The standard shipping charge is:
£0.00
9. Delivery Period
Our normal estimated delivery timeframe is:
15–20 days from successful order confirmation
UK distance-selling guidance requires traders to disclose delivery arrangements and expected delivery timing.
Further information is provided in our Shipping Policy.
10. Consumer Cancellation Rights
Eligible UK distance-sale customers generally have 14 days from receipt of eligible goods to tell the seller that they wish to cancel, followed by another 14 days to return the goods.
Certain statutory exceptions apply.
The full procedure is explained in our Return and Refund Policy.
11. Faulty Goods
Consumers retain statutory rights where goods are faulty, materially misdescribed or otherwise fail to conform to applicable requirements.
Nothing in our policies is intended to exclude those rights.
12. Privacy and Data Protection
Personal information is handled according to our Privacy Policy.
The UK's current data-protection framework includes the UK GDPR and Data Protection Act 2018, as updated by the Data (Use and Access) Act 2025. The ICO confirms that the newer legislation updates rather than replaces the existing data-protection framework.
Privacy correspondence may be sent to:
13. Cookies and Similar Technologies
The website may use cookies and similar technologies for website operation, security, shopping-cart functionality, preferences, analytics and legally permitted marketing activities.
Relevant consent and privacy controls will be used where required.
14. Intellectual Property
Unless otherwise stated, original content owned by or licensed to theeasternloomx.shop may be protected by copyright, trademark and other applicable intellectual-property laws.
Protected materials may include:
- Original text;
- Logos;
- Graphics;
- Photographs;
- Page designs; and
- Other proprietary content.
Access to the website does not transfer ownership of intellectual-property rights.
15. Prohibited Activity
Visitors must not knowingly use the website to:
- Commit unlawful acts;
- Engage in fraud;
- Gain unauthorised system access;
- Introduce malicious code;
- Impersonate another person;
- Infringe intellectual-property rights; or
- Intentionally disrupt website functionality.
16. Third-Party Providers
Our website may rely on third parties for services including:
- Ecommerce infrastructure;
- Payment processing;
- Shipping;
- Fulfilment;
- Analytics;
- Security; and
- Customer-service technology.
Independent third parties may have their own legal terms and privacy practices.
17. Third-Party Links
theeasternloomx.shop may contain links to independent websites.
We do not control those websites and are not responsible for their independent content or privacy practices to the extent permitted by law.
18. Website Availability
We aim to maintain reasonable website availability.
However, uninterrupted service cannot be guaranteed.
Temporary interruptions may occur because of:
- Maintenance;
- Security updates;
- Technical failures;
- Service-provider interruptions;
- Network failures; or
- Events outside our reasonable control.
19. Liability
Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.
Nothing in our website policies is intended to remove mandatory statutory consumer protections.
20. Customer Complaints
General customer complaints may be submitted to:
Customers should provide sufficient information for us to identify and investigate the relevant matter.
21. Privacy Complaints
Privacy and data-protection complaints may also be submitted to:
They will be handled according to our Privacy Policy and applicable data-protection requirements.
22. Changes to This Notice
We may revise this Legal Notice when reasonably necessary because of changes in:
- Applicable law;
- Regulatory requirements;
- Shopify functionality;
- Business operations;
- Technology; or
- Our policies.
The current version will be published on theeasternloomx.shop.
23. Governing Law and Consumer Protection
Use of the website and transactions made through it are subject to applicable law.
Nothing in this Legal Notice deprives a consumer of mandatory protections or legal rights available to them.
24. Business Disclosure Statement
The online trading identity used for this website is:
theeasternloomx.shop
Electronic contact address:
No false or fabricated geographic address, registration number or VAT number is included.
UK distance-selling requirements generally require the genuine trader address to be made available to customers, so the appropriate authentic business address should be included in the store's legal/business information before the store is relied upon as fully compliant.
25. Contact Information
For customer-service, privacy and legal communications:
theeasternloomx.shop
Email: info@theeasternloomx.shop
Website: theeasternloomx.shop
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